Contact us/Return/Exchange Policy
Our online shop do sell based on our excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. It is therefore imperative that you have seen all toys detailed described on our website before placing your order. Make sure that the spellings for names that need to be engraved are correct as well as the color, dimensions and any other details regarding your order. The policy begins from the date of delivered.
Within 99 days from the date the customer receives the product, the customer can return or exchange unconditionally.
US Return address：
9615 E COUNTY LINE RD STE B-502 CENTENNIAL CO 80112
Tel: +1 (318) 723 7888
HONG KONG Return address:
K-NAIKE GROUP CO., LIMITED
OFFICE NO. 12 ON 19 FLOOR, NO. 2-16 FA YUEN ST MONGKOG, KL, HONG KONG